Yamaha Parts & Accessories Academy - Motorsports
At Yamaha Motor University, we are dedicated to helping our dealer’s parts personnel to be the best in their field by offering high quality training that makes your dealership experience a positive and memorable one.
The Yamaha Parts & Accessories Academy (YPA) Certification Program consists of two levels; YPA Bronze and YPA Silver.
The YPA Bronze certification program is a comprehensive web-based training (WBT) certification program. This certification consists of nine training modules that are designed to help dealerships enhance their parts staffs communication, product knowledge, and customer service skills.
The YPA Silver certification program is also web-based training. YPA Silver consists of seven training modules designed to further increase product knowledge on Genuine Yamaha, Star, and GYTR parts & accessories and Yamalube engine and fuel protection products.
Other YPA Silver training modules help the dealership better manage their parts and accessories business to provide you the best customer service possible.Dealership staff must successfully complete YPA Bronze before enrolling in YPA Silver to ensure thorough, broad-based training.
A dealership receives the status of being YPA Bronze or Silver Certified by successfully completing all of the required training programs; including progress checks during the course and a comprehensive final test.
Look for the Yamaha Parts & Accessories Academy diploma at your dealership and make sure to ask for the YPA Certified sales consultants and let them help you select the Genuine Yamaha, Star, and GYTR parts & accessories to make riding your Yamaha or Star model fun and enjoyable. YPA Certified staff can also help you choose the Yamalube lubricates and care products to care and protect your investment. They will give you the best possible service and the customer care you deserve!